The Customer Experience Platform enables the world’s leading property groups to deliver a seamless tenant experience across all digital touch points. Delighting tenants through unparalleled access to a range of best in class service providers, interactive communications and engaging content.
POWERFUL COMMUNICATIONS
FULLY
BESPOKE SOLUTION
DYNAMIC
CONTENT
OPEN
ARCHITECTURE
TRADITIONAL SERVICES EMPOWERED
ADVANCED COMMUNICATIONS MADE SIMPLE
Our patented content management system allows a new level of control over the depth and breadth of communications. Using a simple 3 step process communications can be distributed to all or specific digital channels, rises and floors or chosen user groups. Sending high impact communications has never been easier.
BUILD YOUR SOLUTION WITH COMPLETE FLEXIBILITY
We believe in open and flexible architecture. Just as every asset is unique so to should be its digital strategy. Choose from our suite of expert tools and support services to build your solution with complete flexibility.
ENGAGING CONTENT WITHOUT THE HASSLE
Our expert content team, in collaboration with some of the world’s leading content partners, provide your tenants a range of new and engaging content every visit. Need assistance in developing your own hyperlocal content? Our experienced content team can translate your ideas into world class articles and posts.
CONNECTS WITH THE BEST
We believe in open architecture. Our loosely coupled approach to systems design allows us to connect with a range of best in class service and technology partners including Beat the Q – Advanced Ordering, Freshlocker – Dry Cleaning & Alterations and Liquid Space – Flexible Office Space, delivering your tenants an unmatched level of convenience.
TRADITIONAL SERVICE DELIVERED DIGITALLY
Our concierge team are empowered by increased reach and customer insights to deliver truly unique tenant experiences that extend well beyond the lobby. Operating an asset without an onsite resource? Our virtual concierge department provides the level of service found in the world’s leading hotels, delivered via phone and email.
OUR EXPERT SUPPORT SERVICES
We offer a range of expert services to support you in executing your service strategy.
TRAINING & ADVISORY SERVICE
Drawing upon years of experience to provide expert recommendation and outcome focused training. Find Out More
COMMUNITY ENGAGEMENT EVENTS
Designed to build a sense of community amongst building tenants through shared experiences and values. Find Out More
VIRTUAL CONCIERGE SERVICE
Providing your tenants with world class service available conveniently via phone and email. Find Out More
BESPOKE PHOTOGRAPHY & VIDEO
Providing you with bespoke branding and asset collateral through a range of exquisite images and video. Find Out More
DIGITAL DEVELOPMENT & DESIGN
Leverage our experience in property and web development to deliver a website that is right for you. Find Out More
CUSTOM CONTENT GENERATION
Our experienced content team can provide a voice for your building. Find Out More